Users and their data

Information to ensure that your data is up-to-date and synced with your MIS/SIS (if applicable)
8 articles

Searching for users (including deleted users)

Searching for users (including deleted users) To search for users in SchoolsBuddy visit the Reception / Registers | Users tab. Within the search box you can opt to search for any string of text or email address. Any part of a name (first name or surname) will be searched. ...

Manually linking a parent to a student

Manually linking a parent to a student If a MIS / SIS integration is present (i.e ManageBac, ISAMS, Capita SIMS, PowerSchool, etc) then the relationships between Students and Parents should automatically be imported. However, in some circumstances there may be occasions where a parent ...

Checking data to ensure parents are linked to students

Checking data to ensure parents are linked to students Within SchoolsBuddy we have some pre-built queries to enable you ensure your parents data is as good as possible. Login as an admin and visit the Reception / Registers tab. Click on Predefined Search Query radio button and choos...

How to add a parent / guardian to a pupils account

Manually linking a Parent/Guardian to a pupils account Providing your MIS is linked to SchoolsBuddy then your parent / guardian contacts in your MIS they will be automatically kept up-to-date on SchoolsBuddy. This includes any changes to mobile telephone numbers or email address changes. If...

Restoring Students previously marked as Leavers

Currently we do not make students active again once they have been marked as a leaver. This is a bug that will be fixed in one of the upcoming releases. For now, finding students who are deleted, fully deleting them and then restoring them will correct this, providing they have been removed from th...

Browser Errors - Clearing The Browser Cache

Occasionally, when we change a file that your browser has cached, it’s will keep serving the old, cached version of the file and not our most recent changes. This is when you may encounter browser errors which cause confusion. If a parent contacts you with an issue regarding what they can see on ...

How to add a Staff member to SchoolsBuddy

Please note, staff members should be imported from your MIS. If they are not being automatically imported please contact SchoolsBuddy to resolve.Staff should only be manually added if there is a reason they cannot be created in your MIS.N.B. with PowerSchool integration only Teaching Staff are impo...

Deleting a Staff Member

Please see the below video for guidance on how to remove and restore a staff member: