Users and their data

Information to ensure that your data is up-to-date and synced with your MIS/SIS (if applicable)
7 articles

Searching for users (including deleted users)

Searching for users (including deleted users) To search for users in SchoolsBuddy visit the Reception / Registers | Users tab. Within the search box you can opt to search for any string of text or email address. Any part of...

Manually linking a parent to a student

Manually linking a parent to a student If a MIS / SIS integration is present (i.e ManageBac, ISAMS, Capita SIMS, PowerSchool, etc) then the relationships between Students and Parents should automatically be imported. However, in some...

Checking data to ensure parents are linked to students

Checking data to ensure parents are linked to students Within SchoolsBuddy we have some pre-built queries to enable you ensure your parents data is as good as possible. Login as an admin and visit the Reception / Registers tab. ...

How to add a parent / guardian to a pupils account

Manually linking a Parent/Guardian to a pupils account Providing your MIS is linked to SchoolsBuddy then your parent / guardian contacts in your MIS they will be automatically kept up-to-date on SchoolsBuddy. This includes any changes to ...

Restoring Students previously marked as Leavers

Currently we do not make students active again once they have been marked as a leaver. This is a bug that will be fixed in one of the upcoming releases. For now, finding students who are deleted, fully deleting them and then restoring them will c...

Browser Errors - Clearing The Browser Cache

Occasionally, when we change a file that your browser has cached, it’s will keep serving the old, cached version of the file and not our most recent changes. This is when you may encounter browser errors which cause confusion. If a parent con...

How to add a Staff member to SchoolsBuddy

 Please note, staff members should be imported from your MIS. If they are not being automatically imported please contact SchoolsBuddy (help@schoolsbuddy.com)to resolve.Staff should only be manually added if there is a reason they cannot be creat...