Sending Users a Password Reset Email

Sending Users a Password Reset Email in SchoolsBuddy

In order to send a password reset email to users, you must have an admin staff role in SchoolsBuddy. 

1. Click the 'Reception' tab then 'Users' from the secondary menu



2. Find the correct user you wish to send a password reset email using the filters available, and click the 'Active' heading. The example below shows a filter for an active parent.



3. Click the toggle-box to the right of the name of the user you wish to send a password reset email. When clicked the toggle-box will fill with green. 

4. When the correct user/s have been selected, click the 'Send Password Reset' button just above

5. The user will then receive an email with instructions telling them how to reset their password.